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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sawyer Marquardt

Sawyer Marquardt

April 28, 2025

5  out of  5
rating by Sawyer Marquardt
"Insurance can be challenging and confusing if you do not work in the industry. Max looked at my situation and followed-up with a thorough analysis and quotes. Appreciate the insight and help"
We responded:
"Sawyer, glad I could be of assistance and help analyze your current coverage with you. Thank you for allowing our office to look at this with you! - Max"
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M. H.

April 25, 2025

5  out of  5
rating by M. H.
"Starting using the drive safe app and my auto premiums have dropped, also great ongoing customer service from Chelsea at this location. Would highly recommend."
We responded:
"I’m so glad we were able to welcome you to the office! Thank you for the kind words and I look forward to continuing to work with you! -Chelsea "
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Mike Peters

April 24, 2025

5  out of  5
rating by Mike Peters
"What a great experience. Really nice people to work with..Saved me at least $50 a month on car insurance. Looking forward being my 1# insurance company. Thank you for such great service.."
We responded:
"Thank you so much for your kind words, Mike! I’m thrilled to hear that you had a great experience with our office and that we were able to help you save on your auto insurance. Our team strives to provide excellent service, and your feedback means the world to us. We look forward to being your number one insurance company and supporting you with all of your insurance needs! - Traci"
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S L

April 16, 2025

5  out of  5
rating by S L
"Max has been great to work with! Even though I couldn’t work with Dawn’s State Farm he was able to help me find an agent in Arizona!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. I am glad I was able to help you! - Max"
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Michael Pifer

April 11, 2025

5  out of  5
rating by Michael Pifer
"Max is making it a smooth transition for switching car insurances. I would highly recommend him!"
We responded:
"Mike, it has been a pleasure working with you. I appreciate your kind words and we are always here to help! - Your Good Neighbor Max "
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Rachel Sliter

April 10, 2025

5  out of  5
rating by Rachel Sliter
"Navigating insurance changes can be challenging if you do not work in the industry. Traci made my transition from one insurance company to State Farm quick and easy. She followed up with me and answered all my questions. Thankful for the great customer service!"
We responded:
"Thank you for the kind words, Rachel! I'm glad I could make your transition to Dawn Goplin Agency State Farm smooth and answer all your questions. Navigating insurance can indeed be overwhelming, but I'm here to help make it as smooth as possible. -Traci"
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Amber Lee

April 8, 2025

5  out of  5
rating by Amber Lee
"I’ve been a customer for years, primarily for auto and renter’s insurance. Now with purchasing my own home, I knew that I wanted to continue working with the staff at the Dawn Goplin Agency. Max was very helpful in assisting me throughout this process of setting up my new insurance, including making sure to schedule calls to carve out dedicated time to talk and answer all of my questions. I also appreciated his communication with my mortgage lender and the follow-up emails. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Logan Bandt

April 8, 2025

5  out of  5
rating by Logan Bandt
"Me and my family are moving to Wisconsin so I contacted the State Farm office at 515 Junction RD in Madison. I talked to an awesome agent named Traci Johnson! Traci helped me switch my insurance and answered all of my questions. Would definitely recommend this office/agent to anyone looking to switch!"
We responded:
"Thank you so much for your kind words, Logan! It was my pleasure to assist you with getting your insurance switched over to our office and I'm glad I could answer all your questions. I'm looking forward to continuing to work with you as you settle into Wisconsin. :) - Traci"
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Juan Jose Arias

April 4, 2025

5  out of  5
rating by Juan Jose Arias
"Max was extremely helpful and knowledgeable about the different types of coverage for my auto insurance. Great bundling options too!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ciera Hicks

March 26, 2025

5  out of  5
rating by Ciera Hicks
"Had Max help me this afternoon, service was beyond great. He was more than helpful and very friendly. Highly recommend him and the office!"
We responded:
"Thank you for sharing your positive experience! Your recommendation means a lot to us, if you need any further assistance in the future, don’t hesitate to reach out! "
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David Bulgerin

March 24, 2025

5  out of  5
rating by David Bulgerin
"We’ve been with Dawn Goplin State Farm for our home and auto insurance for years, and we couldn’t be happier with their service. The team is proactive in reaching out to discuss our coverage and ensure we have the best options for our needs. Scott was especially helpful during our recent annual review, taking the time to answer all our questions and make sure we were fully covered. It’s great to work with a team that is knowledgeable, responsive, and cares about their customers."
We responded:
"Hi David! Thank you so much for your review! We're so happy we get to be your good neighbor and are able to help you with all of your insurance coverage needs! "
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James Nguyen

March 21, 2025

5  out of  5
rating by James Nguyen
"Diane was very helpful with all of the concerns I had with my policy. Everything was handled efficiently. No complaints."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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David Larson

March 19, 2025

5  out of  5
rating by David Larson
"I recently worked with Traci at the Dawn Goplin agency to obtain quotes for our insurance package. Traci did a very thorough job and went through each policy very carefully. She asked a lot of questions and recommended coverages we may have missed, if not for her expertise."
We responded:
"Thank you for the kind words, Dave! It was my pleasure to go through the quotes! It's my goal to make sure the coverages fit your needs! - Traci"
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Douglas Storts

March 18, 2025

5  out of  5
rating by Douglas Storts
"It was a pleasure to speak with Traci. She was friendly, professional and very helpful."
We responded:
"Thank you so much for your kind words, Doug! It was truly a pleasure speaking with you as well. I'm so glad I could assist you, and I appreciate your feedback. - Traci"
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melody braaten

March 12, 2025

5  out of  5
rating by melody braaten
"Always quick to respond and take care of my needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Maddi A

March 12, 2025

5  out of  5
rating by Maddi A
"I've been getting my auto and renters insurance through this State Farm Agency for five years now and they have always been incredibly helpful. As a young adult who was new to getting insurance for myself, I was nervous about the process, but everyone here has been nothing but kind and helpful. Traci calls me once a year to ensure everything is updated and that I'm getting the best rate possible, which I really appreciate. My partner and I recently combined policies and Traci helped us get the best deal on that too. High recommend!"
We responded:
"Thank you so much, Maddi! It was my pleasure to go over your policies with you and make sure everything is updated and accurate! my goal is to ensure you feel comfortable and informed, and I'm so glad you've always had a positive experience with our office. Your recommendation means a lot to us, and I look forward to continuing to work with you. - Traci "
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Jason Iverson

March 6, 2025

5  out of  5
rating by Jason Iverson
"amazing attention to detail, which is vitally important when it comes to insurance. Making the switch is easy peasy and we found cost savings over the previous insurer."
We responded:
"Thank you so much for the kind review Jason! I really enjoyed getting to know you, and I'm so glad we could help get you to a better place! I look forward to working with you in the future! -Diane"
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Zoey guo 郭姝妤

February 28, 2025

5  out of  5
rating by Zoey guo 郭姝妤
"Max was super helpful and we saved $100+ per month from StateFarm for our house insurance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Max "
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Alle Millam

February 27, 2025

5  out of  5
rating by Alle Millam
"Traci was friendly, thorough, professional, and detailed with her information. She was sure to include every option available to make sure my needs were met. Great customer service. I was choosing between 2 companies and the prices were similar. I ended up going with State Farm because of Traci's great attitude and work. Thank you!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience and that my efforts made a difference in your decision. It was a pleasure to assist you and ensure that all your needs were met. I look forward to continuing to work with you!!! -Traci "
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Susan Roquitte

February 17, 2025

5  out of  5
rating by Susan Roquitte
"Just spoke with Max and he was extremely helpful! Thanks to Dawn and her staff for their excellent service!"
We responded:
"Thank you so much for the kind words! I'm glad I could help you. We’re all here to make sure you have the best experience possible! If you need anything else, don’t hesitate to reach out."
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Kerry Butitta

February 13, 2025

5  out of  5
rating by Kerry Butitta
"Chelsea was cheerful, knowledgeable and efficient helping us to put together a new policy for rental property that we still own in Wisconsin, traits that were much appreciated as we now live out of state and must rely on doing business entirely over the phone."
We responded:
"Thank you for your kind words, Kerry! It was so great to work with you and get your coverage set up for your rental property. I'm glad we got this taken care of for you! -Chelsea"
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Russ Christian

February 11, 2025

5  out of  5
rating by Russ Christian
"Max at State Farm was excellent, thorough, and persistent. He helped me navigate several areas of confusion, including incorrect part number, select service status change, used vs. new part cost differential, and attempts to escalate claim review status. He did it all with patience and poise."
We responded:
"Thank you, I’m glad to hear that I could assist you and work through this claim with you. It’s important to me to provide thorough support, and I truly appreciate your recognition of my efforts. -Max"
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Jim Olson

February 11, 2025

5  out of  5
rating by Jim Olson
"I recently decided to shop for new home and auto insurance. I was given a referral to State Farm agency of Dawn Goplin. My agent Traci provided me with a very honest comparison and the savings was simply unbelievable. Thank you Traci for your patience and professionalism and making the whole process simple. Jim"
We responded:
"Thank you for your kind words, Jim! I appreciate it! It was my pleasure working with you. I'm glad I could help you find great savings on your home and auto insurance. I look forward to continuing to work with you. :) Welcome to the State Farm family! – Traci"
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John Zonta

February 1, 2025

5  out of  5
rating by John Zonta
"I had the pleasure of working with Tracy Johnson today. She was very knowledgeable and very helpful and my overall experience left me satisfied to the point where I switched all my insurance for my house into Vehicles over to your company. I will be calling back sometime in the near future to discuss my recreational vehicle insurance."
We responded:
"Thank you so much for your kind words, John! I’m so happy to hear that you had a positive experience working with me. It’s great to know that my assistance helped you feel confident in switching your insurance to our company. I look forward to continuing to work with you and discussing your recreational vehicle insurance when you’re ready. - Traci"
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Marla Hughes

February 1, 2025

5  out of  5
rating by Marla Hughes
"Traci was very helpful in setting up our renters insurance as well as moving our other policies from out of state to Wisconsin. Such an easy process, thank you."
We responded:
"Thank you so much for your wonderful review, Marla! I'm glad I could help you set up your renter's insurance and transition your other policies to Wisconsin. Making the process easy for you was my goal, and I'm so happy you had a positive experience. I look forward to continuing to work with you! - Traci"