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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Davis Braker

June 5, 2025

5  out of  5
rating by Davis Braker
"Chelsea was very easy to work with and walked me through everything. Made the transition from my old insurance quick and easy and helped me save a ton of money."
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Verda Blythe

June 5, 2025

5  out of  5
rating by Verda Blythe
"Excellent guidance and support for our insurance needs from Max and team. Prompt and friendly service. Thank you!"
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Mark Schroder

June 3, 2025

5  out of  5
rating by Mark Schroder
"Scott at Dawn Goplin's office is great to work with. He is kind and patient and is able to answer all of our questions. What I like about Scott the most is that he doesn’t use high pressure sales tactics. He kindly presents what’s available and gives us the space to decide if it is something that we want. Furthermore, after our meetings he follows up with what we talked about via email. This is helpful because I can review his emails at anytime to refresh my memory of what was covered. In addition, all of the staff at Dawn Goblin’s office or very kind and helpful with whatever I need. All of them have grade A customer service."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience working with Scott and our team at Dawn Goplin's office. Your kind words about Scott’s approach and our staff’s customer service mean a lot to us. We strive to create a supportive and informative environment for our clients, and it’s great to know that we’re meeting that goal. We appreciate your feedback and look forward to continuing to assist you!"
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Trace H.

June 2, 2025

5  out of  5
rating by Trace H.
"Traci J. was very kind, patient, and answered all our questions. Appreciated the quick response time too. Thanks so much for all your help!"
We responded:
"Thank you so much for your kind words, Trace! I'm glad I could assist and answer all your questions. It's always my goal to provide timely support and make the process as smooth as possible. If you need anything else, feel free to reach out. I appreciate your feedback! - Traci"
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Debbie Winchell

May 28, 2025

5  out of  5
rating by Debbie Winchell
"I have a more difficult move ahead of me since it involves moving items to 2 different states, but the process of getting my car and renter’s insurance set up was a breeze thanks to everybody I spoke with or had e-mail communication with in Dawn’s office. I know if I have any questions or concerns I can contact her office and it will be taken care of. This is why I have been with State Farm for over 40 years!"
We responded:
"Thank you so much for your kind words! We truly appreciate your loyalty to State Farm over the past 40 years. It’s wonderful to hear that our team made the process of setting up your car and renter’s insurance a breeze. We’re always here to help, so don’t hesitate to reach out if you need anything during your upcoming move. Wishing you the best as you navigate this transition!"
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Doug Quale

May 28, 2025

5  out of  5
rating by Doug Quale
"Dawn gives me quick and friendly service every time I've needed her help."
We responded:
"Thank you, Doug! We are always happy to assist you for all your needs! - Kirsten"
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Sembrano, Wesley Eric J.

May 27, 2025

5  out of  5
rating by Sembrano, Wesley Eric J.
"I just want to thank Max for being patient with responding about any concerns in a quick and timely matter."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Max"
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Abby Alexander

May 27, 2025

5  out of  5
rating by Abby Alexander
"Traci was extremely helpful, polite and thorough as I am navigating a move back to WI after being out of state for 4 years. She provided so much information that I didn't need to ask any questions. Highly recommend!"
We responded:
"Thank you so much for your kind words, Abby! I'm thrilled to hear that I could assist you during your transition back to Wisconsin. It was my pleasure to provide you with the information you needed, and I'm glad to know that you found it helpful. I look forward to continuing to work with you. Welcome back to WI. :) - Traci"
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Ian Lenke

May 23, 2025

5  out of  5
rating by Ian Lenke
"I worked with max to help get quotes for auto, renters, and ring insurance. Specifically for auto insurance, max helped me learn a lot of specifics about wisconsin coverages and certain liabilities i was not aware of in the event of an accident. He was very friendly and easy to work with, i would highly recommend working with him for any of your insurance needs!"
We responded:
"Hi Ian, thank you for the kind words! I am glad that I was able to assist you, we are always here to help! - Max "
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Josh Prado

May 20, 2025

5  out of  5
rating by Josh Prado
"The team here couldn’t make it any easier. They were polite, punctual and answered every question I had."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Max"
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Lauren Dillon

May 16, 2025

5  out of  5
rating by Lauren Dillon
"I spoke with Max about updating my insurance for my new car and he was wonderful! Made the process short and painless! Definitely recommend him at this State Farm location."
We responded:
"Thank you for the kind words! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Max"
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Kelsie Godsey

May 14, 2025

5  out of  5
rating by Kelsie Godsey
"This was my first time buying auto insurance and Diane made the process very stress-free!! I had completed 10 online quotes for different companies, but State Farm was the only local company to email me willing to talk through my potential policy. Diane called to hear my situation, educate me, and actually recommended to increase my insurance coverage based on local driving regulations. Her knowledge was very helpful as a first time buyer. It was comforting that she was available in person, in a local office. Diane was not only trustworthy, but also kind and respectful as I searched for which company would best suit my needs."
We responded:
"Thank you Kelsie, I really enjoyed talking with you and getting to know you, and I'm so glad we could help you understand your coverage! We always strive to provide excellent customer service! -Diane"
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Hans Norslien

May 8, 2025

5  out of  5
rating by Hans Norslien
"I had the great pleasure to work with Traci at the Dawn Goplin agency to transition both auto and home insurance to State Farm from a more expensive and less engaging provider. Traci was very knowledgeable regarding the products she represents and sensitive to the desired timing of the transition. The coverages Traci recommended were not only better than those I currently had but less expensive. The savings allowed for the purchase of an umbrella policy and still a significant overall savings. I could not be happier with the service Traci, and the Dawn Goplin agency writ large, offered and the time taken to make this a very smooth transition."
We responded:
"Thank you so much for your kind words, Hans! It was a pleasure working with you to transition your auto and home insurance to State Farm. I'm thrilled to hear that you found the coverages we discussed to be better and more affordable than your previous provider. My goal is always to ensure our clients feel informed and confident in their choices, and I'm glad we could achieve that together. I appreciate your trust in me and the Dawn Goplin Agency, and I'm happy that the savings allowed you to invest in an umbrella policy as well! I look forward to continuing to work with you! – Traci "
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Robert Seestadt

May 6, 2025

5  out of  5
rating by Robert Seestadt
"Traci and Dawn were terrific and very customer oriented I really appreciate the positive attitude and friendly service !"
We responded:
"Thank you for the kind works, Robert! it was my pleasure to assist you with your insurance needs! Looking forward to continuing to work with your family in the future. :) - Traci"
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Janell Picciolo

May 4, 2025

5  out of  5
rating by Janell Picciolo
"Reviewing our coverages with Traci was a breeze! She was incredibly informative, patient and personable. The office is definitely lucky to have her!"
We responded:
"Thank you so much for your kind words, Janell! It was so great working with you to review your coverages. I look forward to continuing to work with you and your family for your insurance needs. :) - Traci"
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Sawyer Marquardt

April 28, 2025

5  out of  5
rating by Sawyer Marquardt
"Insurance can be challenging and confusing if you do not work in the industry. Max looked at my situation and followed-up with a thorough analysis and quotes. Appreciate the insight and help"
We responded:
"Sawyer, glad I could be of assistance and help analyze your current coverage with you. Thank you for allowing our office to look at this with you! - Max"
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M. H.

April 25, 2025

5  out of  5
rating by M. H.
"Starting using the drive safe app and my auto premiums have dropped, also great ongoing customer service from Chelsea at this location. Would highly recommend."
We responded:
"I’m so glad we were able to welcome you to the office! Thank you for the kind words and I look forward to continuing to work with you! -Chelsea "
Profile photo of Mike Peters

Mike Peters

April 24, 2025

5  out of  5
rating by Mike Peters
"What a great experience. Really nice people to work with..Saved me at least $50 a month on car insurance. Looking forward being my 1# insurance company. Thank you for such great service.."
We responded:
"Thank you so much for your kind words, Mike! I’m thrilled to hear that you had a great experience with our office and that we were able to help you save on your auto insurance. Our team strives to provide excellent service, and your feedback means the world to us. We look forward to being your number one insurance company and supporting you with all of your insurance needs! - Traci"
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S L

April 16, 2025

5  out of  5
rating by S L
"Max has been great to work with! Even though I couldn’t work with Dawn’s State Farm he was able to help me find an agent in Arizona!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. I am glad I was able to help you! - Max"
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Michael Pifer

April 11, 2025

5  out of  5
rating by Michael Pifer
"Max is making it a smooth transition for switching car insurances. I would highly recommend him!"
We responded:
"Mike, it has been a pleasure working with you. I appreciate your kind words and we are always here to help! - Your Good Neighbor Max "
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Rachel Sliter

April 10, 2025

5  out of  5
rating by Rachel Sliter
"Navigating insurance changes can be challenging if you do not work in the industry. Traci made my transition from one insurance company to State Farm quick and easy. She followed up with me and answered all my questions. Thankful for the great customer service!"
We responded:
"Thank you for the kind words, Rachel! I'm glad I could make your transition to Dawn Goplin Agency State Farm smooth and answer all your questions. Navigating insurance can indeed be overwhelming, but I'm here to help make it as smooth as possible. -Traci"
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Amber Lee

April 8, 2025

5  out of  5
rating by Amber Lee
"I’ve been a customer for years, primarily for auto and renter’s insurance. Now with purchasing my own home, I knew that I wanted to continue working with the staff at the Dawn Goplin Agency. Max was very helpful in assisting me throughout this process of setting up my new insurance, including making sure to schedule calls to carve out dedicated time to talk and answer all of my questions. I also appreciated his communication with my mortgage lender and the follow-up emails. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Logan Bandt

April 8, 2025

5  out of  5
rating by Logan Bandt
"Me and my family are moving to Wisconsin so I contacted the State Farm office at 515 Junction RD in Madison. I talked to an awesome agent named Traci Johnson! Traci helped me switch my insurance and answered all of my questions. Would definitely recommend this office/agent to anyone looking to switch!"
We responded:
"Thank you so much for your kind words, Logan! It was my pleasure to assist you with getting your insurance switched over to our office and I'm glad I could answer all your questions. I'm looking forward to continuing to work with you as you settle into Wisconsin. :) - Traci"
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Juan Jose Arias

April 4, 2025

5  out of  5
rating by Juan Jose Arias
"Max was extremely helpful and knowledgeable about the different types of coverage for my auto insurance. Great bundling options too!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Ciera Hicks

Ciera Hicks

March 26, 2025

5  out of  5
rating by Ciera Hicks
"Had Max help me this afternoon, service was beyond great. He was more than helpful and very friendly. Highly recommend him and the office!"
We responded:
"Thank you for sharing your positive experience! Your recommendation means a lot to us, if you need any further assistance in the future, don’t hesitate to reach out! "