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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Arika Kleinschmidt

October 28, 2025

5  out of  5
rating by Arika Kleinschmidt
"I recently moved to WI and Max (from Dawn’s agency) was extremely efficient in helping me transfer my insurance from state to state!"
We responded:
"Thank you for the kind review! We are always here to help and make the process as smooth as possible for our customers. - Max"
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Josh Tammi

October 27, 2025

5  out of  5
rating by Josh Tammi
"Traci Johnson was great to work with. She made switching firms painless by doing the leg work on the back end."
We responded:
"Thanks so much for your review, Josh! I’m glad I could make the switch as smooth as possible for you. Please don’t hesitate to reach out if you need anything else—I’m always here to help! - Traci"
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Bumi Oh

October 27, 2025

5  out of  5
rating by Bumi Oh
"Tracy was kind, patient, and professional. She reviewed my insurance and helped me switch to a better plan that fit my needs. Everything was explained clearly, and the process was easy and stress-free. I truly appreciate her honesty and excellent service. Highly recommend!"
We responded:
"Thank you for your kind words, Bumi! it was such a pleasure working with you! I'm so happy to hear I was able to help you get those better coverages into place. I look forward to continuing to work with you for all of your insurance needs! :) - Traci"
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Allison Tomlinson

October 26, 2025

5  out of  5
rating by Allison Tomlinson
"I got a message that I had overdue payments and my coverage was going to expire. I am set up on auto payments so didn’t understand how this was possible. I reached out to my agent Kirsten and she figured out that it was an issue with my mortgage company. She contacted them directly and resolved the issue same day. Thankful for her quick action!!"
We responded:
"So happy to help figure this out for you! Thanks for being a great customer! - Kirsten"
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sanford Vongxay

October 18, 2025

5  out of  5
rating by sanford Vongxay
"Daniel was so kind and helpful when I was on medical leave from work. He worked through it with me and supported me every step of the way. It was really nice knowing I had someone in my corner. When I said I don't think I'll be able to pay, he didn't just say you're cancelled, he lent me a hand and was really understanding and kind. That was exactly what I needed, Daniel. Thank you so much for all that you do! I'm truly grateful for you."
We responded:
"I’m truly glad I could support you through that process and hope you are doing better! Please don’t hesitate to reach out if you need any further assistance, we are always here to help with your coverage! - Daniel "
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Lisa Jo

October 15, 2025

5  out of  5
rating by Lisa Jo
"Valerie was awesome and was able to get me numbers so quickly and on such short notice before my other policy ended. And the rates were very competitive especially when you bundle policies together. Would definitely recommend them!:)"
We responded:
"Thank you for the kind words, Lisa! It is always a great feeling to help someone when they need it - even better when we can offer a competitive rate! Your recommendation means a lot to us - we are always happy to help! - Val"
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Ben Strassman

October 15, 2025

5  out of  5
rating by Ben Strassman
"Max was super helpful with setting up car and renters insurance! Very pleased with their service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Max"
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Yusi Hu

October 14, 2025

5  out of  5
rating by Yusi Hu
"Quick and professional, able to get everything settled in a quick phone call. Credit to Max :)"
We responded:
"I appreciate your review! I are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Max"
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Joseph Moore Jr

October 8, 2025

5  out of  5
rating by Joseph Moore Jr
"Working with Traci was really nice and easy and very helpful"
We responded:
"It was my pleasure to help you! Thanks for your kind words and I look forward to continuing working with you! :) - Traci"
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Caroline Cronk

October 7, 2025

5  out of  5
rating by Caroline Cronk
"great experience! Dawn was polite and professional, answered all my questions and they offered a great price!"
We responded:
"Thank you, Carrie! I'm so happy to hear your experience was great! We are excited to have you as a part of our office and look forward to continuing to work with you! - Traci"
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Kimberly Ripp

October 6, 2025

5  out of  5
rating by Kimberly Ripp
"After a disappointing experience with another company with whom I worked for over 20 years, I was referred to Dawn. From the first call, Traci has been amazing. She made the process of switching all policies, obtaining quotes, etc seamless. She is always available for questions and follows through with next steps immediately."
We responded:
"Thank you so much for the kind words, Kim! It's been my pleasure getting to work with you and we are excited to have you as a part of our office! It's absolutely our goal to provide the best customer service at Dawn Goplin Agency! I look forward to continuing to work with you on all of your insurance needs! :) - Traci"
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Russell Jenkins

October 4, 2025

5  out of  5
rating by Russell Jenkins
"Friendly and knowledgeable people, attentive to clients needs and professional."
We responded:
"Thanks so much, Russell. Always happy to hep great people like yourself!"
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Caroline Quinn

October 3, 2025

5  out of  5
rating by Caroline Quinn
"You were a big blessing. Thank you!!"
We responded:
"Caroline, it is always our goal to provide the best customer service for our customers, and we are always here to help! I look forward to working with you! - Max"
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Lori

October 1, 2025

5  out of  5
rating by Lori
"We had the pleasure of working with Traci for quotes on our home, autos and motor home. She was very thorough, professional and had quotes for us within a day. Thank You Traci"
We responded:
"Thanks for your kind words, Lori! It was my pleasure to go through the quotes with you for your home, autos, and motorhome! Always happy to help!! :) - Traci"
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Cassidy Lalor

October 1, 2025

5  out of  5
rating by Cassidy Lalor
"Chelsea Statz was super friendly, personable and helpful! Absolutely recommend! She made this process super easy and was more than accomplished for my needs!"
We responded:
"Thank you Cassidy! So glad I could help :) I look forward to having you part of our office! -Chelsea"
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anthony berardi

October 1, 2025

5  out of  5
rating by anthony berardi
"I was shopping my auto insurance and worked with Max and the team. He made the process smooth and painless!"
We responded:
"Hey Anthony, thanks for the review! We are always here to help! - Max"
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Rocky Two

September 30, 2025

5  out of  5
rating by Rocky Two
"Excellent service"
We responded:
"Thank you for the kind words Rocky! We appreciate your business! -Val "
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Doug Quale

September 30, 2025

5  out of  5
rating by Doug Quale
"Every time I've needed help from Dawn's office, Kirsten has given me quick and friendly service."
We responded:
"Thank you, Doug! We are always happy to assist you for all your needs! - Kirsten"
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Jing Pang

September 29, 2025

5  out of  5
rating by Jing Pang
"We had a great experience with State Farm for getting our auto insurance. Process was very fast and easy. Max also made it super clear for us. Thanks a lot!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Max"
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Ashley Moody

September 24, 2025

5  out of  5
rating by Ashley Moody
"I recently worked with Traci to obtain a quote on various policies. She was great to work with and was very quickly to communicate with me when I had any questions. She took the time to go over each of the policies to make sure we had the correct coverage. I was shocked by how much we will be saving by switching insurance companies and also will be receiving better coverage. Highly recommend working with Traci! She is very knowledgeable and detailed in the work she does!"
We responded:
"Thanks so much for your kind words, Ashley! I'm so excited to have you guys as a part of our office! It was my pleasure to assist you and I'm so glad you are getting better coverage while saving money! Always here to help! :) - Traci"
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Ben Schaefer

September 23, 2025

5  out of  5
rating by Ben Schaefer
"Great service with many detailed quotes showing all of my options for insurance! It was a great look into my options and hope to do more work with them in the furture."
We responded:
"Thanks for the kind words, Ben! It was great working with you and I'm glad I could give you options to choose from for your insurance. :) I look forward to continuing to work with you! - Traci "
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미스터훈훈

September 22, 2025

5  out of  5
rating by 미스터훈훈
"Best service I have ever received!!!"
We responded:
"Thank you very much for this kind review! Please let us know if you need assistance with anything! We are always here to help! - Max"
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Barbara Askew

September 19, 2025

5  out of  5
rating by Barbara Askew
"Traci was very helpful and showed patience while I was in there. Thanks for the information provided."
We responded:
"Thank you for the kind words! It was my pleasure to assist you, and we're excited you're a part of our office! -Traci"
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Ellie Culver

September 12, 2025

5  out of  5
rating by Ellie Culver
"Great service! Max was very personable!"
We responded:
"Thank you for taking the time to share this Ellie! We are always here to help! - Max"
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Darren Hansen

September 9, 2025

5  out of  5
rating by Darren Hansen
"Excellent group of people at this Insurance agency and very good service. Had a great discussion with Chelsea today who guided us through some changes and patiently answered our questions."
We responded:
"Thank you for your kind words, Darren! Great having you part of the office and look forward to being able to continue to help with your insurance needs and questions! -Chelsea"